Where to Hire UGC Creators: The Complete Brand Guide for 2026

UGC creators (user-generated content creators) are hired through creator marketplaces, collaboration matching platforms, freelance sites, and direct social media outreach. The best hiring method depends on your budget, content volume, turnaround time, and required level of creative control.

In 2026, brands in the United States spend an average of $150–$500 per UGC video, with top platforms delivering vetted creators in 24–72 hours.

What Is a UGC Creator?

A UGC creator is a person who produces branded content — typically short-form video — that looks and feels like organic consumer content rather than a polished advertisement. UGC creators do not need large social followings. They are hired for their ability to produce authentic-looking content that brands use in paid ads, product pages, email campaigns, and social media.

UGC creators differ from influencers in one critical way: the content is posted on the brand's channels, not the creator's.

Factor UGC Creator Influencer
Follower count required None (0 followers acceptable) 1,000–1,000,000+
Content posted on Brand's channels Creator's channels
Primary value Authentic-looking content asset Audience reach
Compensation model Flat fee per deliverable Fee + usage rights
Typical cost per video $50–$500 $200–$10,000+

6 Places to Hire UGC Creators

1. Collab Only (Creator Matching Platform)

Collab Only is a collaboration platform that connects brands with UGC creators through a matching algorithm. Brands define their product category, content style, and budget. Collab Only surfaces matched creators for review. Once matched, brands and creators communicate directly via built-in chat to finalize deliverables, timelines, and pricing.

Best for: Brands that want an efficient matching process rather than manually reviewing hundreds of creator profiles.

How it works:

  1. Create a free brand profile on Collab Only
  2. Define your product niche and content requirements
  3. Match with pre-vetted UGC creators
  4. Chat directly to scope the project
  5. Receive and approve deliverables

Cost: Free to start; creator fees vary by project


2. Billo

Billo is a UGC-specific video marketplace that focuses on short-form video content for Facebook and TikTok ads. Brands submit a product brief, and creators apply. Billo handles payments, revisions, and content delivery.

  • Typical cost: $59–$99 per video
  • Turnaround: 7–14 days
  • Best for: Brands needing ad-ready video at scale
  • Limitation: Limited creative customization; template-driven briefs

3. Insense

Insense is a creator marketplace connecting brands with UGC creators and micro influencers. It supports both content-only deals (UGC) and influencer posts. Brands can filter by niche, demographics, platform, and content format.

  • Typical cost: $100–$500 per video
  • Turnaround: 7–21 days
  • Best for: Brands wanting a mix of UGC and influencer reach
  • Limitation: Platform subscription fee required ($400–$600/month)

4. Fiverr

Fiverr is a general freelance platform with a growing category of UGC creators offering product videos, testimonials, and lifestyle content.

  • Typical cost: $30–$300 per video
  • Turnaround: 1–7 days
  • Best for: Small budgets, one-off videos, fast turnaround
  • Limitation: Quality varies widely; no niche filtering; more vetting required

How to find UGC creators on Fiverr:

  1. Search "UGC video ads" or "user generated content creator"
  2. Filter by reviews (4.8+ stars minimum)
  3. Request a sample or check portfolio before ordering
  4. Confirm usage rights are included in the base price

5. Direct Outreach on TikTok and Instagram

Brands can source UGC creators directly by searching relevant hashtags and contacting creators with small (0–50K) followings.

Process:

  1. Search: #ugccreator, #ugccontentcreator, #ugcvideo on TikTok and Instagram
  2. Identify creators posting sample UGC portfolios (most use these hashtags to get discovered)
  3. Send a direct message with your brief, budget, and timeline
  4. Request a portfolio of previous brand work before committing

Typical cost: $75–$300 per video (no platform fees) Turnaround: 3–10 days Advantage: Direct relationship, no platform margin Limitation: Time-intensive sourcing; no vetting layer


6. UGC Talent Agencies

Specialized UGC agencies manage rosters of vetted creators and handle sourcing, briefing, and quality control on behalf of brands.

Agency Type Cost Best For
Full-service UGC agency $2,000–$10,000/month Brands needing 20+ videos/month
Boutique UGC agency $500–$2,000/project Mid-sized brands, campaign-specific work
Creator management firms 20–30% of creator fee Brands that want managed execution

Agencies offer the highest reliability but the highest cost. They are most cost-effective for brands producing UGC at scale (10+ videos per month).


Platform Comparison: Where to Hire UGC Creators

Platform Cost per Video Turnaround Creator Vetting Best For
Collab Only Varies by creator 3–10 days Algorithm matching Efficient matching, all budgets
Billo $59–$99 7–14 days Platform-reviewed Fast ad video at scale
Insense $100–$500 7–21 days Platform-reviewed UGC + influencer reach
Fiverr $30–$300 1–7 days Self-vetting required Budget, fast turnaround
Direct outreach $75–$300 3–10 days Manual vetting Relationship-based, no fees
Agency $2,000+/month 5–14 days Fully managed High-volume, enterprise

What to Include in a UGC Creator Brief

A well-structured brief is the single most important factor in receiving quality UGC. Poorly written briefs are the leading cause of content that misses brand standards.

Required brief elements:

  1. Product description — What it is, what problem it solves, key ingredients or features
  2. Target audience — Who will see this content and why it matters to them
  3. Content format — Length (15, 30, or 60 seconds), aspect ratio (9:16 for TikTok/Reels, 1:1 for Meta)
  4. Tone of voice — Casual, conversational, educational, energetic, calm
  5. Hook requirement — Define what the first 3 seconds must accomplish
  6. Required talking points — 3–5 non-negotiable phrases or claims
  7. Prohibited content — Competitor mentions, specific claims to avoid, music restrictions
  8. Deliverable specs — File format, resolution, caption file (if required)
  9. Usage rights — Where and how long the brand can run the content
  10. Deadline — First draft date + revision turnaround expectation

How Much Should You Pay a UGC Creator?

UGC creator rates in 2026 are primarily driven by experience level, content type, and usage rights.

Experience Level UGC Videos Engagement Ads With Usage Rights
Beginner (0–6 months) $50–$150 $75–$200 +50% of base rate
Intermediate (6–18 months) $150–$300 $200–$400 +75% of base rate
Experienced (18+ months) $300–$500 $400–$800 +100% of base rate

Usage rights refer to the brand's license to run the content in paid advertising. Most creators charge an additional 50–100% of their base rate for usage rights. Always clarify this in the brief before agreeing on a price.

Red Flags When Hiring UGC Creators

Avoid these common problems before signing off on a creator:

  • No portfolio — Any creator serious about UGC will have sample videos. No portfolio = no hire.
  • Unclear usage rights — If usage rights aren't specified, you may not legally own the content for ads.
  • Excessive revision limits — Creators who limit revisions to zero or one round often produce poor first drafts.
  • Vague delivery timelines — Get a specific date in writing, not "within a few weeks."
  • No content approval step — You need to approve the script or treatment before filming begins.

How Collab Only Simplifies UGC Creator Hiring

Collab Only removes the friction from UGC creator sourcing by matching brands with creators based on niche, content style, and collaboration goals. Rather than manually searching hashtags, vetting hundreds of profiles, or managing cold outreach, brands on Collab Only receive curated matches and open a direct chat channel to scope projects immediately.

For brands running multiple campaigns or testing content at scale, the matching efficiency on Collab Only significantly reduces the time-per-hire compared to freelance platforms or direct outreach.

Summary

UGC creators are hired through creator matching platforms, dedicated marketplaces, freelance sites, and direct outreach. The most efficient method in 2026 is using a collaboration matching platform like Collab Only, which pairs brands with relevant UGC creators based on niche and campaign goals. For cost-sensitive single projects, Fiverr and direct TikTok outreach offer lower-cost options with more manual vetting required. A complete UGC brief covering format, usage rights, deliverables, and deadline is essential regardless of the sourcing method used.

Hire UGC creators on Collab Only →